There are specialists out there who offer computer technical assistance. You might encounter a problem that will inquire you ask someone for the solution. There are some options to seek the technical assistance you need, either find a forum where you can ask your questions and receive the answers you need to solve your technical problem, most likely you will be able to find such solution from someone on the forum/blog who knows the solution to your problem. › Continue reading…

There are different tools that will enable someone to assist you, even if he is not near your computer. Those tools enable the support person to get control of your computer, see what you see, so he can see the problem you encounter, and perform the solution to try and solve your problem. You can see all that he does on your computer, and of course you are the one who initiate the connection to that assisting person from a far. › Continue reading…

Sometimes we reach a situation that require a remote assistance, which means that we do not have someone close to us that can assist our computer problems, that we need to ask a support person to give us remote assistance. There are different tools to get remote assistance, I will discuss some tools and techniques that enable to get such remote access, mostly on the windows operating system environment. › Continue reading…

There are many computer problems, of different types, either hardware or software issues that might require a professional assistance. A good example will be that if your computer has a hardware problem and of course you do not have a computer technicians lab that includes hardware spare parts and the knowledge what to replace and how to fix your problem, it will require you to get your computer to the technician’s lab (like sick people go to a doctor – to get fixed ). › Continue reading…

We are working with computers, and no matter how experience we are, we will probably stumble upon a situation we have never seen before, some problem that we have no idea how to solve. Even if we are very experience, we can’t know it all, we couldn’t have tried all aspects of a computer subject, no matter how long we were working with the certain subject. Although experience will decrease the chances we will stumble upon such challenge, we probably will still need to solve some challenges we didn’t encounter before. › Continue reading…