There are many computer problems, of different types, either hardware or software issues that might require a

Mature man leaning on office desk, side view

professional assistance. A good example will be that if your computer has a hardware problem and of course you do not have a computer technicians lab that includes hardware spare parts and the knowledge what to replace and how to fix your problem, it will require you to get your computer to the technician’s lab (like sick people go to a doctor – to get fixed 🙂 ).

So how do we discover what type of assistance we need? (it is partly important to understand or at least try to understand the computer problem we are having, so it will help us in contacting the suitable assistance we need). Computers like any machine gets broken down, get damaged (I don’t mean by a baseball bat) but I am more in the worn out due to extensive use. This doesn’t mean you’re killing your computer as you strain it while you work, it just means that your computer is working for a long while, and some parts got tired (worn out) and need to be replaced.

The same description that I explained about hardware fits the case of computer software needing assistance. We work on the computer, on our software, operating system or whatever, and we copy files, delete files, move files, install programs etc… We sometime just catch a virus even with an anti-virus program (if you accepted a popup that jumped up while you where browsing not knowing that this popup was a virus asking for permission to install itself on your computer) and all of those actions might cause the software to become unstable (I will get into how and why it gets unstable on other parts of this website). When the computer software becomes unstable, we experience crashes, blue screens of death (not to worry – it’s an expression that we tech guys call the crashing blue screen Microsoft windows has, no one will die 🙂 ), the computer might reboot itself, not load properly or not load at all. Those occurrences require computer assistance.

So, where do we find the assistance we need ? Well, you can try making some calls to friends you might know who knows computers, or work with computers and they might stumble upon such issues that your experiencing. You can also try searching the internet, or just browse your local paper for technician labs in your area, and get your computer to the professional “doctors” to get your computer fixed. They will be able to determine if your computer has hardware or software problems, and of course give you a price offer for fixing the computer and getting it back in working order.

frustrated office worker

You can also post your assistance request (if its non hardware related) on the web (the internet), there are many

forums that you can post your questions, and other people who are participating on the forum, might give you the solution you need. You will get the guided step by step operations needed to solve your problem. Most of the software problems that you might encounter are most likely happened to other people who might be noticing your question, remembering they had just the same case, and they will post the answer so you will be able to fix your problem.

Most of the problems computers have are due to their age, (how old they are since you bought them). If there are electricity issues, or just a blast of lightning that happen during the winter while there was a serious storm outside that causes the motherboard (the board that all of the computer parts connects to) to short out, or burn some essential units that enable it to operate, and thus disable your computer from turning on, or giving hardware problems (blue screens).

We are working with computers, and no matter how experienced we are, we will probably stumble upon a situation we have never seen before, some problem that we have no idea how to solve. Even if we are very experienced, we can’t know it all, we couldn’t have tried all aspects of a computer subject, no matter how long we were working with a certain subject. Although the experience will decrease the chances we will stumble upon such a challenge, we probably will still need to solve some challenges we didn’t encounter before.

We can use several ways to get computer assistance. We can call the closest computer technician to solve our problem at home or get our problematic computer to the computer lab and get it the treatment it needs. We can also search solutions on the internet, as the internet has become such an enormous bank of information, we can try and seek the information we need to solve our problem from someone else that has encountered the problem, solved it, and was willing to share it on the internet, in case someone else (like us) encountered the same exact problem.

We can also find computer professionals, who had much experience in certain areas (when you work in a certain computer area for years, you will gain much knowledge of that specific area, in such way that the amount of knowledge you have on the subject characterize you as an expert in that field) like anything with practice you become more efficient and confident in the area you practiced. So those professionals can either build a website and share their knowledge with the world or just become independent that assist those who need assistance in the areas they are experts on.

Mostly the computer problem has to be categorized, we can have software issues, that might involve virus, or operating system crash, or just a bad software update that can cause our computer to become unstable. On the other hand, it might be a hardware problem, which if we don’t have a computer technical knowledge or spare hardware parts, we might have to get the damaged computer to a lab where they have all the tools to determine what exactly is the problem with your computer. If you do have the technical computer knowledge and the hardware spare parts, you can seek the solution on the internet and use the guides to fix the computer yourself.

Since the most common search engine on the web is Google, you can Google your question and get the assistance you need.