We often get annoyed when we stumble upon a computer issue that we can’t solve, or we just can’t understand why something doesn’t work for us. We want to install something and we get errors. We want to operate software and it doesn’t do what we need it to do. When all of those annoying occurrences happen we wouldn’t mind having someone to call, someone to get computer help live, well… there are some options out there to do so.

Today most of the computer help you might find are remote live support. You contact a computer live help online (there are some who give 24/7 online support), explain your problem, and get the help you need. Those websites – which probably will take a small fee for giving you the service, or you might need to register with them, but eventually you will get the help you need from someone online, someone who will talk to you live, and figure out how to solve your problem.

This type of solution does help everyone, you will get your solution almost immediately (if the problem can be dealt with online, and it’s not a hardware problem issue, which needs you to take the computer to the “Doctor”, the closest computer lab in your area. You will not need to set an appointment with someone who needs to drive to your home, which might have a busy schedule, and can make time for you only in 2 days, those computer live help support team are there for you, and the support lab is open 24/7).

The type of computer live help you can get consists of: Virus & Spy-ware problems that might slow your computer down, popup windows, in short things that happen on your computer without your intervention. Printer issues,
Network issues, Unlock of forgotten passwords, Office installation and guidance issues, Sound problems, Data recovery, Backups and of course just pure advice.

Here are some links, just as an example – you might want to look for computer live help near your location, in your language.

Computer Live Help Example Websites:
http://computerhelpsos.com/
http://www.livepcrepairservices.com/
http://www.askdrtech.com/
http://www.computergeeksonline.net/
http://www.geeksbyminute.com/

A computer help-desk is a term that defines the procedures to get help. The help desk procedures enable to give the computer help you need in an orderly fashion. The support team giving the help needs to get detailed information of the problem, understand the solution needed and divert the problem to the proper authorities that can give you the solution for your problem.

The help desk is a collection of departments and procedures that enable the help desk to get the correct information and find the best solution for your problem.

Mostly the procedures will be:
1. Opening a support case – making sure all of the information in regards to the problem you need help with is given, so the best solution will be found.
2. The case is reviewed and the most suitable department is chosen – where the case is transferred there to help solve your problem.
3. A suitable department will find the proper solution and help you get the solution working for you.

You can contact the help desk – using different communication types, use a phone call and describing the problem to the help-desk representative, you can also send an e-mail with the help that is needed. There are some help desks that enable you to open a case with the full description online through their website, and you will get the solution directly to your e-mail.

There are also forums where you can place your question that needs help, and anyone that participates in the forum and knows the solution to your problem will give you the answer on the forum. There are also online support chat (live person) with a support representative online which will read the help you need, and ask questions online to get the full information he needs to understand what type of a solution you need, and you will get the solution options online during the chat, which you can try on the spot and get the info to the online representative and get the solution accordingly to the results you will get while trying his solutions.